Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your information when using our pharmacy e-learning application . By using the App, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
- Name
- Mobile number
- Email address
- Login/Account details
- Information submitted through support requests
1.2 Automatically Collected Information
- Device information (model, OS version)
- IP address
- Usage activity within the app
- App performance metrics
- Crash logs and diagnostics
- Analytics data (e.g., Firebase)
1.3 Payment Information
We do not store your card/UPI/bank details. All transactions are processed through secure third-party payment gateways.
2. How We Use Your Information
- Create & manage your user account
- Provide access to e-learning materials
- Process payments & subscriptions
- Improve app features & performance
- Respond to support queries
- Send notifications (e.g., subscription expiry, updates)
- Prevent fraud, misuse, or unauthorized access
We do not sell, rent, or trade your information.
3. Sharing of Information
Your data may be shared only with trusted partners:
- Payment processors
- Cloud hosting providers
- Analytics & crash reporting services
- Customer support tools
- Legal authorities if required by law
4. Data Security
We use encryption, secure servers, and modern security practices to protect your data. However, no method is 100% secure, and absolute protection cannot be guaranteed.
5. Your Rights
- Access your personal data
- Request corrections
- Delete your account & associated data (subject to legal requirements)
- Opt-out of marketing communications
- Know how your data is being used
6. Data Retention
We retain data as long as your account is active. Some information may be retained to comply with legal, audit, or fraud-prevention requirements.
7. Cookies & Tracking Technologies
We may use cookies, analytics tools, and crash reporting technologies to improve user experience and app performance.
8. Third-Party Links
The App may contain external links. We are not responsible for the privacy practices of third-party websites or services.
9. International Users
Your data may be transferred and processed on servers located in India or other regions, depending on hosting providers.
10. Changes to this Privacy Policy
We may update this policy periodically. Continued use of the App signifies acceptance of updated terms. The "Last Updated" date will reflect the latest version.
11. Contact Us
If you have any questions regarding this Privacy Policy: